1. Course Offerings and Accreditation

• What environmental training courses do you offer?
  We offer initial and renewal courses for asbestos, lead, mold remediation, OSHA, forklift and boom lift, plus CPR and blood pathogens. (Show course list)
• Are your courses accredited or approved by regulatory agencies?
  Our trainers are certified and approved by governmental agencies to instruct the class. All of our class content has been reviewed and approved by the governing agency. Each of our students receives a certificate of completion upon satisfactory course completion and a card for classes that require a certified regulatory agency card upon completion.

2. Enrollment and Experience Requirements

• Do I need prior experience to enroll in your courses?
  We provide courses for all levels and needs. Some courses do require prior course completions as noted in the course descriptions. We offer courses for initial training and for those needing renewal courses. You do not need to be sponsored by a company to attend any of our courses.

3. Certification and Completion

• What certifications will I receive upon completing the training?
  We provide certification in all our OSHA, asbestos, lead, and mold courses when available through the state. We send your course completion information to the governing agency, and they send the official card to us for distribution. All students receive an EOT certificate upon completion for all courses. Each of our course descriptions lists when a governmental agency provides a card. This card must be shown to employers sd proof of your completion of the course. 
• What happens if I fail the exam? Can I retake it?
  If you have attended all of the class in full, there is no additional cost for retaking the class. Our instructors will provide added assistance to students that may be having difficulty or that fail an exam.

4. Course Logistics

• Are your courses available online, in person, or both?
  Due to governmental agency requirements, most courses are held in person at one of our several training centers. We can and do offer online courses for our lead/mold/asbestos awareness classes and OSHA 10 & 30. There is a big difference in On-Line and In-Class courses. We would be glad to review the differences. Also, many On-Line courses from other companies provide just a certificate, no card for completion. As a result, you will not have a card to show employers and they would not be allowed to hire you. 
• How long does it take to complete a course or certification program?
  Some of our courses start at 8:00 AM, while some start at 8:15, depending upon the course location. Please arrive 15 minutes early to complete any paperwork. Each of the courses have different lengths of time, many of them determined by the governing agency. (Show list of courses and their times)
• Where are your classes held?
  We have training facilities in Rochester, Buffalo, Utica, and Manhattan. (Show list of locations) Be sure when signing up for your course that you look at the location.
• What is the class schedule, and can I customize it to fit my availability?
  We set up our classes according to student needs as much as possible. Please consult our class schedule on our website since it can change frequently. If you are an employer or non-profit and would like private courses, we would be glad to discuss the options for you. We provide instruction at our facilty or yours. 

5. Costs and Payment

• What are the costs of your courses?
  All course costs include the manual and hands-on costs.Here is a list of prices for our classes. (show list)
• Do you offer payment plans?
  A $100 deposit is required to register for a course. 50% of the course cost must be paid before the first class starts, with the remaining 50% being paid by the last course day.

6. Attendance and Policies

• What is the attendance policy?
  By governing agencies, students must attend all course hours. If a student misses any portion of a class, they have to make up the material with an instructor.
• What is your refund or cancellation policy if I can’t attend?
  We accept cancellations up to three days before the course start date. All your deposit, less a $50 cancellation fee, is returned within two weeks.

7. Additional Support and Resources

• Do you provide job placement assistance or career resources after training?
  Last year we placed 85% of potential employees with the employers that we work with. We offer our Life Style course that helps prepare students for entering the workforce.
• Do you provide study materials or practice exams?
  Resources like manuals, guides, and hands-on equipment are furnished as needed for every class, at no additional cost.
• Do you offer one-on-one training?
  We do offer one-on-one training for any environmental educational topic.

8. Instructor Qualifications

• Are your instructors certified and experienced in the field?
  All of our instructors are certified in the courses they instruct by the governing agency and have at least 5 years of experience in the construction industry.

9. Course Differences and Renewals

• What’s the difference between your initial and renewal courses?
  The renewal course can only be taken after the individual has attended an Initial course. Most refresher courses are four hours and review changes in the industry.
• How do I renew my certification once it expires?
  Many certifications require periodic renewal by the governing agency. We track our students’ classes and make an effort to remind you as needed.

10. Transferability and Validity

• Can I transfer my certification or training credits to other states or programs?
  Some may be transferrable to other states or programs, but many states insist that you get your certification there.
• What states or regions are your courses valid in?
  All of our courses are certified in New York State. If you have a state that you would like further information on, we would be glad to check on it for you.

11. Miscellaneous

• What is the attire?
  Wear whatever makes you comfortable, but keep in mind that several classes have hands-on studies, and sneakers and shoes must be worn.
• Is there homework for any of the classes?
  Any homework assignments are completed during the course hours.
• What is EOT’s mailing address?
  202 Webster Road, Webster NY 14580.
• How do I contact you?
  Please contact us at 585-455-9778 or email us at info@EnvironmentalOccupationalTraining.com.
• How do I sign up for a course?
  You can call us at 585-455-9778 to book a course or sign up on our website.